Part I Directions: There are five conversations and in each conversation you should choose the best answer for each question.
Part II Directions: There is a passage and in the passage there are five blanks. Fill in the blanks according to what you have heard.
The coronavirus __1__ can be especially difficult for older adults who live alone. To help support them, some American __2__ and groups have set up services aimed at meeting their needs for human __3__ and small talk.
The city of Plano, Texas offers such a __4__. A group of about 15 city government workers reach out to Plano's elderly individuals by telephone. Now, some __5__ look forward to getting phone calls from total strangers.